Privacy Policy
Introduction
Quick2Query is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our natural language to SQL API platform and related services.
This policy applies to all users of our platform, including developers, businesses, and organizations. By using Quick2Query, you consent to the practices described in this Privacy Policy.
GDPR Compliance
Quick2Query is fully compliant with the General Data Protection Regulation (GDPR) and implements appropriate administrative, physical, and technical safeguards to protect your personal data. We respect your rights as a data subject and provide mechanisms to exercise those rights.
Information We Collect
Personal Information
- Name, email address, and company information
- Account credentials and authentication data
- Payment information and billing details
- Communication preferences
Usage Information
- Natural language queries submitted to our API
- API usage metrics and token consumption
- Database connection configurations (if provided)
- Query performance and optimization data
Technical Information
- IP address, browser type, and device information (for security reasons)
- Usage patterns and platform interactions
- Cookies and similar tracking technologies
- Error logs and debugging information
How We Use Your Information
Service Operations
- • Process natural language queries
- • Generate and optimize SQL queries
- • Manage API authentication and access
- • Process billing and payments
- • Provide customer support
- • Send service notifications and updates
Platform Improvement
- • Analyze usage patterns and performance
- • Train and improve AI models
- • Develop new features and capabilities
- • Ensure platform security and reliability
- • Comply with legal and regulatory requirements
Information Sharing and Disclosure
We only share your information in the following circumstances:
With Your Consent
When you explicitly authorize us to share specific information
Service Providers
With trusted third parties who help us operate our platform (cloud hosting, payment processing, analytics, ai providers) under strict confidentiality agreements
For Legal Compliance
When required by law, court order, or regulatory authority
Business Transfers
In connection with a merger, acquisition, or sale of assets (with notice provided)
Important: We do NOT access or store the actual data from your databases. We only process query metadata and generated SQL statements. Your database content remains entirely within your control.
Data Security
Encryption
256-bit SSL encryption for all data transmission and storage
Access Control
Multi-factor authentication and role-based access permissions
Monitoring
24/7 security monitoring and regular security audits
Your Privacy Rights
You have the right to:
Data Retention
We retain your information only for as long as necessary to provide our services and comply with legal requirements:
- • Account Data: Retained while your account is active and for 30 days after account closure
- • Query Logs: Retained for 90 days for performance optimization and debugging
- • Usage Analytics: Anonymized and aggregated data may be retained indefinitely for service improvement
- • Billing Records: Retained for 7 years to comply with financial regulations
When data is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods. You can request deletion of your data at any time by contacting us, subject to legal retention requirements.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and improve our services.
You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Response Time: We aim to respond to all privacy inquiries within 48 hours.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes through email or platform notifications. Your continued use of our services after such updates constitutes acceptance of the revised policy.